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Website Chatbot Starter

AI Powered Live Chat for your Website.

SiteGlue AI Starter blends the power of artificial intelligence with human intelligence to maximize the effectiveness of live chat for your website. Your AI driven virtual sales assistant will qualify leads, gather contact information and route hot leads to your phone, email and CRM 24 hours a day, 7 days a week. We’ll notify you when users need help from a human so you only jump into conversations that matter.

Features:

  • Proven Lead Capture Conversation Flow: Each SiteGlue AI Starter account comes with our Basic lead capture conversation flow to instantly engage visitors and route leads to your email, phone or CRM automatically.
  • Hybrid Live Chat: Get notified when AI agent conversation start and take over to chat live with your visitors using the SiteGlue dashboard.
  • Intelligent Lead Routing: Leads are automatically routed to your phone, email and CRM based on your customized notification workflow.
  • Executive Report Integration: Get weekly and monthly conversation reports that include total unique website visitors, agent conversations, new leads and conversion rate.
  • CRM Integration: Simplify follow up by posting qualified leads to your favorite CRM or email marketing platform via Zapier.
  • Email Notifications: Get instant hot lead notifications complete with contact name, email address, phone number, conversation transcript and month to date performance analytics.
  • Desktop Notifications: Never miss an opportunity again. Get desktop notifications when a new conversation starts with your AI powered live chat conversation.
  • Google Analytics Integration: Connect to your Google Analytics account and reports conversations and leads to your Google Analytics dashboard.
  • Custom AI Programming Add-on: Get the Custom Development addon and we’ll develop a custom AI powered live chat agent designed to answer common questions and qualify need leads based on your custom intake screening requirements.

FAQs

  1. What is AI Powered Live Chat?
    SiteGlue has developed artificial intelligence to simulate the experience with a live chat agent. Our proven AI powered conversation flow is pre-programmed and customized for your website. Our AI Powered Live Chat Agents reduce bounce and increase conversions by instantly engaging visitors, qualifying leads and gathering contact information 24 hour a day 7 days a week. SiteGlue customers have seen up to an 80% reduction in cost over outsourced live chat customer support agents.
  2. Can I customize the website chat widget?
    With each new SiteGlue account, we’ll configure our standard AI Powered Live Chat Agent based on your business website and branding. After your AI Chat Agent has been configured, just email support@getsiteglue.com with any content changes needed to our standard lead capture conversation flow. Custom development is available for businesses that need additional features or third party integration.
  3. How will a chatbot boost my conversion rate?
    SiteGlue is like an answering machine for your website. Our AI Powered Live Chat technology instantly engages visitors, qualifies leads and gathers contact information for you 24 hours a day, 7 days a week. Our proven lead capture conversation can boost conversions up to 40% and delivers qualified leads with true buying intent to your email, phone and CRM automatically.
  4. What can I expect after I deploy my AI Powered Live Chat Agent?
    We typically see a 20-25% conversion rate for each AI Powered chat session. For example, SiteGlue AI Powered Live Chat generated 430 qualified leads from just 2,150 live chat sessions in 6 weeks.
  5. How do I receive new leads from my AI Powered Live Chat Agent?
    Your AI Powered Live Chat Agent is programmed to send hot leads to your email, phone and CRM. Each lead notification includes First Name, Last Name, Email Address, Phone number and conversation transcript so you and your team can instantly follow up and close the sale.
  6. Can you send new leads to my CRM?
    Yes. Using Zapier, your AI Powered Live Chat information can automatically post new lead contact information and a transcript of the conversation to any CRM with a Zapier Zap.
  7. How long does it take to setup a new customer account?
    New customer accounts are setup automatically. Your customer will get a Activity Center notification with a link to open the business text messaging app, setup their devices and notification settings. Expect an email within 24 hours with one line of code to install your custom lead capture agent on your website. Incoming text messages are also posted to the Activity Center so your customers can instantly respond to new leads using their computer, tablet or smartphone.
  8. Can I install the chat widget on multiple websites?
    Yes, you can install the AI Powered Live Chat agent on any of your websites or landing pages to instantly engage visitors and boost conversions.
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